Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.pobproduction.com and POB Production  and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to POB Production  include www.pobproduction.com and POB Production. The POB Production website is a company’s website. By using the POB Production website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, POB Production may collect personally identifiable information, such as your:

• First and Last Name
• Email Address

If you purchase POB Production’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may gather additional personal or non-personal information in the future. 

Use of your Personal Information

POB Production collects and uses your personal information to operate its website(s) and deliver the services you have requested.

POB Production may also use your personally identifiable information to inform you of other products or services available from POB Production and its affiliates.

Sharing Information with Third Parties

POB Production does not sell, rent or lease its customer lists to third parties.

POB Production may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to POB Production, and they are required to maintain the confidentiality of your information.

POB Production may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on POB Production or the site; (b) protect and defend the rights or property of POB Production; and/or (c) act under exigent circumstances to protect the personal safety of users of POB Production, or the public.

Tracking User Behavior

POB Production may keep track of the websites and pages our users visit within POB Production, in order to determine what POB Production services are the most popular. This data is used to deliver customized content and advertising within POB Production to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by POB Production. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the POB Production website.

Use of Cookies

The POB Production website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize POB Production pages, or register with POB Production site or services, a cookie helps POB Production to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same POB Production website, the information you previously provided can be retrieved, so you can easily use the POB Production features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the POB Production services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

POB Production secures your personal information from unauthorized access, use, or disclosure.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

POB Production does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, POB Production may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from POB Production or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from POB Production, you may opt out of such communications by clicking on the unsubscribe link at the bottom of any email they receive from us..

Online store privacy

1. Confidentiality

The customer information gathered by POB Production is confidential.

POB Production is responsible for the proper handling of the information given by the User and for protecting the User’s privacy. The information given by the User will be stored in the client registry.

The information given by the user will be stored to the client registry of POB Production

POB Production agrees not to share customer information with third parties.

The user should be attentive and careful when using the online store and make sure his password is kept safe.

POB Production does not ask or record User’s personal ID and Users bank account or credit card information are not transmitted to POB Production online store at any point.

2. Registration

Ordering from the Service does not require registration.

3. Privacy policy

3.1.      Service Provider is responsible for the proper handling of the information given by the User and for protecting the User’s privacy. The information given by the User will be stored in the client registry of the Service.

3.2.      Required information for registering include the User’s first name, last name, full address, telephone number and e-mail address (the latter will be used as user identifier when the User logs into the Service).

3.3.      Service Provider will not give out the personal information received from users to any outside parties.

3.4.      The information in the client registry can be used in online direct marketing only if the user has given his consent to it.

3.5.      The User has the right to view and change his personal information in the Service. If the User wishes to have his personal information removed from the registry, the User must contact our customer service.

4. User’s responsibilities

4.1.      The User is responsible for all use done with his identifier and password and for ensuring the use follows the terms of this agreement. The User is responsible for concealing his password.

4.2.      The User is fully responsible for any damage caused to the Service, other users or third parties that result from breaking the terms of this agreement, the law or from improper conduct.

5. The Validity of the Order

5.1.      The trade agreement is valid once Service Provider has sent the User a confirmation of order by e-mail.

5.2.      Communication between the parties is handled through e-mail, letters or telephone. The User agrees to monitor his e-mail account for the confirmation after placing an order.

5.3.      The User has the right to cancel his order by e-mail, letter or telephone before the order has been delivered. The delivery is considered complete when Service Provider has shipped the order or parts of the order.

5.4.      When the User has made an order, Service Provider no longer has the right to change the terms of the agreement.

5.5.      Service Provider reserves the right to decline the order.

6. Prices

6.1.      The price of the product is the price shown on the site with other product information at the time of the order.

6.2.      Delivery costs will be added to the final price. Delivery costs will depend on the method of delivery chosen by the User, the country of the recipient and the weight or volume weight (1 m3 =250kg)

6.3.      The delivery costs will be shown in the Service before the order is finished.

6.4.      The Service displays the prices and delivery costs in Euros (EUR).

6.5.      When selling and shipping products within the EU, the displayed prices include the value added tax (VAT) determined by Finnish legislation.

6.6.      When selling and shipping products outside the EU, the recipient of the product is responsible for local taxes, toll fees and other such payments.

7. Terms of delivery

7.1.      Service Provider delivers the sold products to the User based on the delivery agreement made with a third party.

7.2.      Shipping costs will be added to the order. The shipping costs of each order can be seen in the Shipping method section of the Service.

7.3.      Time of the delivery depends on the order. The availability of the product, the destination of the shipment and the chosen method of delivery all affect the time of delivery. The estimated delivery times are average delivery times that are based on studies and delivery routes. Delivery times are counted from working days only (Mo-Fri).

The given time estimates are average delivery times and therefore the Service Provider are not to be held responsible if these time estimates are not met 100% and cannot therefore refund any lost time due to the international post regulations.

Custom handling in the receiving end is not included in the delivery time estimates.

7.4.      Service Provider is not accountable for delays or indirect damages caused by delays due to force majeure.

7.5.      The customer is obligated to make sure that the content of the order does not violate local import regulations. The service provider has the right to remove products from the order, if they are in violation of local import regulations in the given country and will refund these as it sees fit. (for example, jewellery)

7.6.      Service Provider reserves the right to deliver the ordered products in separate shipments.

7.7.      The customer is responsible to provide accurate shipping address with the order. If the order needs to be shipped out again, because of insufficient consignee address, the customer is held responsible for all additional costs of the parcel shipping.

7.8.      Service Provider is accountable for loss or breaking of products during shipment.

8. Returns

8.1.      The consumer has the right, granted by the Finnish consumer protection legislation, to cancel his order by notifying Service Provider of it within fourteen (14) days of receiving the order.

8.2.      The terms of returns are that

The order has been cancelled according to the terms of the trade agreement by notifying Service Provider of it within 14 days after receiving the product

The product is in the condition it was at the time of receival and all parts belonging to the product are included

The product is packed in its original package or in a similar way

8.3.      The product must be returned immediately after cancelling the order.

8.4.      Fresh products are not to be sent back to the service provider for refund, and are not refunded if they are delivered to the customer within the given delivery time estimate. It is within the customer decision that suggested delivery method is being chose for fresh products. The supplier will not compensate any collateral damage due to wrongly chose delivery method.

8.5.      When returning a product the client is responsible for transport risks.

9. Defective products and products damaged in transport

9.1.      Our customer service should be notified of defective products or products damaged during transport within 24 hours of receiving the product.

9.2.      Service Provider will compensate for defective products or products damaged during transport primarily by replacing the damaged product with a new, equivalent product. If this is not possible, the buyer will be compensated for his money in full.

9.3.      The defect of or the damage suffered by the product must be properly described and documented.

9.4.      The defective or damaged product must be sent to Service Provider for inspection.

9.5.      Service Provider will not deliver a new product or compensate for the price of the product until the defect or damage has been verified.

10. Solving disputes

10.1.    Finnish law will be applied to all disputes arising under this User Agreement.

10.2.    All disputes arising under this agreement which cannot be solved by mutual agreement shall be solved in the district court of Helsinki.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

POB Production reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

POB Production welcomes your questions or comments regarding this Statement of Privacy. If you believe that POB Production has not adhered to this Statement, please contact POB Production at:

contact@pobproduction.com